Strategic and performance-focused executive with more than 15 years’ customer-facing experience leading high-growth, innovative business development and global expansion across the US, Asia, Latin America, and Europe. A leader in multiple businesses that scaled revenues by 3x within 3 years.
– Strategy: corporate strategy, product strategy, competitive analysis, value propositions, international expansion, business plans
– Customer Success: Customer Onboarding, Renewals, Expansion & Upsell, Customer Advocacy, customer relationship management, consulting, knowledge management, professional services, customer metrics
– Sales: pre-sales, account plans, sales planning and compensation, revenue operations, sales enablement, CRM
– Business Development: early-stage companies, partner strategy, alliances, partnership programs, joint ventures, partner relationship management, joint business planning, vendor management
– Business Process and Operations: general management, managed services, SLAs, customer support, project portfolio management, program management, project management, IT Service Management, analysis and reporting
– Marketing: market research, field marketing, product management, digital marketing, account-based marketing.
– Finance: CFO, strategic finance, P&L management, financial planning, financial reporting, due diligence, audit, compliance, investment management, real estate, mergers and acquisitions
– HR/PeopleOps: CLO, people management, remote team leadership, learning and development, talent acquisition, organizational strategy, contract labor, outsourcing, virtual teams, certification
– Legal: complex contract review and negotiation, corporate governance, customer and partner business contracts, incorporation, board of directors, data privacy, GDPR, licensing